Shipping policy
Shipping Policy
Effective Date: [Insert Date]
Thank you for shopping with Royal Visage UAE. We are committed to delivering your orders quickly and securely across the United Arab Emirates.
Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
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Dubai, Abu Dhabi & Sharjah: 1–3 business days
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Other Emirates: 2–5 business days
Delivery times are estimates and may vary due to weather, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
If free shipping is available, it will be clearly displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking details (where available).
Delivery Information
Please ensure that your shipping address, email address, and contact information are accurate before placing your order.
Royal Visage UAE is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Failed Delivery
If delivery cannot be completed due to customer unavailability or an incorrect address, additional delivery charges may apply for re-delivery.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery.
Please include:
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Your order number
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Photos of the package and product (if damaged)
We will review your request and resolve the issue as quickly as possible.
International Shipping
Currently, Royal Visage UAE ships within the United Arab Emirates (UAE) only.
If international shipping becomes available in the future, this policy will be updated accordingly.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Royal Visage UAE